Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at The hourly wage range for this position is $12.50 – $26.00. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Career development, industry knowledge, and wine, spirits, and beer education.Critical illness and accident insurance.401(k), HSA, FSA, Pre-tax commuter benefits. Health care plans (medical, prescription, dental, vision).Walk, bend down repeatedly, and be on feet for 8-10 hours a day.Physical Requirements (with Or Without Accommodations) WSE, Sommelier, or other industry certification preferred.Wine and spirits experience in a retail sales environment preferred.Value collaboration and acting as a team player.Strong interpersonal skills with a positive and engaging attitude.1 year as a store associate or customer service representative preferred, to include greeting customers, building relationships, locating/selecting/selling product, and identifying/resolving customer issues.Desire to develop retail sales skills and knowledge of product and services.Experience using technology applicable to the position and access information necessary to complete daily responsibilities.Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours.Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.Perform cashier functions and adhere to minor policy while completing customer transactions.Replenish and maintain inventory and store visual presentation, including home spots, end caps, and platforms in preparation for product delivery.Increase retail sales and product metrics to specified goals.Learn Total Wine & More’s full product portfolio to provide customers with recommendations and connect them to the right product(s).Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services.Join us to become an industry expert in a fun and thriving retail company! You will report to the store management team. While both part-time and full-time positions generally focus on sales and customer service support, you may also be assigned as a cashier or merchandiser/stock associate. By using selling skills, you will build relationships with customers and advise them on Total Wine & More’s product portfolio based on their shopping needs. As a Retail Sales Associate, you will provide an exceptional customer service experience while driving sales.
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